Trusted by 2000+ clients worldwide since 2006
We work for: schools, universities, corporate clients, agencies and sports teams.
What makes our custom mascot costumes special?
PREMIUM QUALITY & LOOK
REALISTIC 3D EYES
HIGH QUALITY FABRICS, PRINTS AND EMBROIDERY
3D-PRINTED TEETH & DETAILS
COMFORTABLE TO WEAR & GREAT FIELD OF VISION
BUILT-IN VENTILATION SYSTEM
How it works
Your mascot costume is custom-made according to your wishes. Based on your requirements we will send you a personalized quote and design.
Step 1: Request a FREE Quote
Please tell us more about your school mascot idea. Do you already have an idea or even an illustration? Please upload any artwork you have available of your mascot.
Are you on a deadline?
Let us know in advance so we can make sure your costume will be delivered right in time for the big day.
Our standard timeline is 9-11 weeks from order until delivery, with rush options also available.
No mascot design? No Problem!
We also offer unique character designs. Put your idea into writing, and our project manager will get in touch with you to discuss all the details. Afterwards you will receive a first sketch from our unique character experts. We offer unlimited revisions until you are 100% happy with your new custom mascot.
We will get back to you asap and latest within 24 hours!
Mascot Design Service
Let our talented design team show you what your mascot could look like. Including unlimited revisions.
Step 2: FREE Concept Artwork
Our talented design team will show you how your mascot could look like. We take comfort and good vision for the performer into account. We offer Including unlimited revisions. Once you are 100% satisfied with your design simply confirm your order by e-mail and we will proceed to production.
Step 3: Production & Delivery
Sit back, relax and let us do what we do best.
Your dedicated project manager will take care of everything. We are experts in custom mascot costumes with a quick turnaround time. Your new custom mascot will be produced according to the approved design.
When your mascot costume is ready, we will do quality control. We make sure that the workmanship, comfort and appearance are at the highest level. We share result photos with you for your final approval.
Once you approve, we’ll pack it securely for shipping and include a manual with tips for using and caring for your new superstar. Our mascots are delivered direct to your address with UPS tracked shipping within the agreed time period.
Why work with Promo Bears?
Work together with a team of mascot experts with over 16 years’ experience in mascot design & mascot production.
Our services include:
- FREE mascot artwork. Showing you how your mascot will look as a mascot costume. Including unlimited revisions.
- FREE quote with no obligation
- Eye-catching & professional mascot costumes
See what our clients have to say about working with Promo Bears. You can find more client stories here or get inspired by our mascot gallery.
“We love him!”
Our school had a “Welcome Back” pep rally to introduce our new mascot and the kids loved him!
Deer Park Elementary School
“Promo Bears was great to work with.”
We came to them needing a very quick turnaround and they not only met the deadline; they got Sparky to us ahead of it. They kept me well-informed throughout the entire process and made sure every request was completed to my satisfaction. Sparky has been a huge hit with the team, the fans, and especially our Kid’s Club. We will definitely be using them when we introduce Lil’ Sparky.
Tri Cities Fire
Frequently Asked Questions
You are finally considering having your own custom mascot? That’s such great news! A custom mascot can boost revenue, improve brand recognition, increase customer engagement, and many great benefits that weren’t accessible before having a custom mascot.
You are ready to bring your custom mascot to life. Yet, you must have a lot of unanswered questions about the process, the production timeline or more relevant information that you are looking for.
We make a distinction between two types of cleaning: post-use cleaning (after each performance) and long-term thorough cleaning (every 3 months).
Here you can read all about our recommendations on cleaning your mascot costume.
Once you are fully satisfied with your mascot design, it will take 8 to 10 weeks for your mascot to finish production. If you have a specific deadline and need to have your mascot earlier than our standard delivery option, we offer a rush option of 5 to 7 weeks.
After production’s complete, we’ll take some pictures which we’ll send to you. Once you are fully satisfied with the final product, only then we ship the mascot to your delivery address.
Many things will determine the lifetime of your mascot. With every mascot comes a mascot maintenance manual, where you will be able to learn how to maintain your mascot, for this one to last for years. If you need some additional support, feel free to contact us and we will be glad to help you. Our maintenance manual also includes a section that will give you performer tips. With that, you will be sure that every appearance of your mascot will be successful!
Our normal mascot size is 5’7” – 6’1”. We can change the size range at no extra cost. We work with a size range of 6 inches. For example, we can make a mascot of 5’ – 5’6’’. Just let us know the exact size range that will fit you best.
Due to copyright issues, we won’t be able to bring to life a copyrighted character, except if the copyright holder gave his or her approval to you to have the character made. However, we would be happy to create a unique character for you, if you wish to have your own design.
Definitely! Please send us a high-quality file of it and just let us know where you would like it placed.
Absolutely! We work with Pantone color codes for production. If you don’t have Pantone codes, it won’t be a problem; we will find the best match to your colors.
You will be involved every step of the way from the first design until the final design approval, and we’ll also keep you updated with the choice of fabrics and final result pictures after production is done. We fully understand that your custom mascot will become the new face of your business, so we’ll ensure along the way that we fully get your idea and clearly explain to you the options we can provide to meet your needs.
If your team has already come up with a design or you already have a logo, a product in mind or a well-established character that you just need to bring to life, that’s great! Our design team will redesign it to a concept illustration, where you will be able to see how the front, side and back view of your mascot will look like.
If you don’t have a design, don’t worry about it! In order to bring a character that will be the personification of your company, your designated project manager will work closely with you, in order to fully understand your project. Based on your input, our design team will start from scratch and will propose 1 to 3 different characters. Then our designers will make the necessary adjustments until you are 100% satisfied with your mascot design.
Every mascot we make is a bit different, and so are the materials! Most mascots have a molded foam head base, a lightweight inner body suit, and sturdy mascot shoes with rubber soles. The type of material used on the outside will depend on the mascot. For animal mascots, we often use plush or hairy materials. For other mascot types such as humans or product mascots, we have options for smoother fabrics. Your project manager can advise what to expect based on your mascot concept illustration.